Calling
Enterprise calling features help users stay connected with clear business audio, call history, visual voicemail, forwarding, transfer, conference and other everyday call controls.
Re-imagining Business Communications
Webex for Gamma
An all-in-one business communications solution that brings calling, messaging and meetings together, helping your team connect, communicate and collaborate wherever they work.
One Communications Platform
What is Webex for Gamma?
Webex for Gamma is an enterprise-grade communication and collaboration platform combining advanced calling, messaging and meeting capabilities in a single solution, supported by Gamma's business communications network and service.
Meetings
High-quality video meetings and collaboration tools help teams work together effectively whether they are in the office, at home or on the move.
Messaging
Feature-rich business messaging includes direct and team conversations, threading, quoting and other collaboration tools in the Webex app.
Calling • Messaging • Meetings
Your all-in-one communication platform
Move naturally between business calls, messaging and meetings without having to switch between separate communication platforms.
Call history and visual voicemail
Contacts, messaging and spaces
Meetings and meeting recordings
Call hold, transfer and conference
Desk phone and room-device control
Call forwarding and single number reach
Directory search
Share content during calls and meetings
Built for Modern Business
Why choose Webex for Gamma?
Unparalleled Scalability
Flexible cloud communications that can evolve as your organisation grows and your users, locations and collaboration requirements change.
Cost-Effective
Bring calling, meetings, messaging, audio and video together in one unified platform instead of managing multiple disconnected communication tools.
Advanced AI Features
AI-powered capabilities can support transcription, meeting assistance, summaries, noise reduction and smarter collaboration, depending on the selected subscription.
Robust Security
Enterprise-grade security and controlled guest participation help organisations protect communications and support their privacy and compliance requirements.
Unified Collaboration
Webex for Gamma brings communication and collaboration into one environment and can integrate with existing business applications and productivity tools.
Gamma-Powered Telephony
Business telephony and VoIP are backed by Gamma’s communications network, combining Webex collaboration with reliable business voice services.
Power Up Your Business
Communication that helps your people work better
Give your workforce one place for calls, messages and meetings while supporting productivity, responsiveness and flexible working.
Improve employee productivity and engagement
Bring calling, messaging and meetings together so employees can communicate and collaborate from a single platform.
Accelerate responsiveness
Deeply integrated calling and collaboration tools help teams communicate quickly and keep work moving.
Retain employees and customers
Provide intuitive, reliable and secure communications that help create a better experience for employees and customers.
Compete more effectively
Give your teams modern collaboration capabilities that support teamwork, efficient operations and flexible working.
Stay Focused, Stay Engaged
Features to empower your teams
Feature availability depends on the Webex for Gamma subscription selected.
Noise Reduction
Reduce distracting background noise to help users stay focused during calls and meetings in busy offices, at home or while travelling.
AI Assistant
Supported subscriptions can provide AI assistance for meetings, including voice-activated actions, note-taking and meeting highlights.
Advanced Analytics
Use reporting and insights to understand usage, engagement, meeting effectiveness and customer experience.
Immersive Presentations
Immersive sharing can create more engaging presentations by bringing presenter and shared content together.
Gesture Recognition
Compatible Webex devices can recognise selected gestures so participants can react without interrupting the conversation.
Real-Time Queue View
Supported customer-experience subscriptions can show queue information in the app to help teams monitor waiting times and agent availability.
Tailored Solutions
Which Webex for Gamma solution is right for you?
Different users need different levels of calling, collaboration and customer-experience functionality. Choose the subscription that best matches each role in your organisation.
Webex for Gamma
Common Area Calling
For shared spaces and common-area phones
- Dial tone
- Call hold
- Call transfer
- Call waiting
- Designed for shared phones such as reception, lobby or conference-room devices
Webex for Gamma
Webex Voice
For users who need enhanced business calling
- Everything in Common Area Calling
- Webex App softphone access
- Presence and availability
- Call recording
- Call queue agent services
- Desk phone control
Webex for Gamma
Webex Calling
For complete calling and collaboration
- Everything in Webex Voice
- Call park and retrieve
- Call pickup
- Executive Assistant capabilities
- Messaging and meetings
- Business productivity integrations
Webex for Gamma
Webex Suite
For advanced collaboration requirements
- Everything in Webex Calling
- Direct and team messaging
- Advanced meeting capabilities
- Cloud meeting recording and transcription
- Enhanced collaboration and AI capabilities
Webex for Gamma
Webex CX Essentials
For customer-service teams
- Everything in Webex Calling
- Agent and supervisor management
- Screen-pop configuration
- Real-time queue view
- Agent monitoring
Webex for Gamma
Webex Meetings
For meeting-led users without business calling
- HD personal-room meetings
- Video meetings for large groups on supported subscriptions
- Meeting recording
- Meeting transcription and summaries on supported subscriptions
- Host and co-host collaboration tools
Smart Collaboration
AI-powered communication and collaboration
Supported Webex subscriptions include intelligent capabilities designed to make communication clearer, reduce repetitive work and help users catch up more quickly.
Background noise removal
Meeting transcription
Meeting summaries
Message and space summaries
AI-assisted collaboration
Immersive sharing
Webex for Gamma
Bring your business communications together
Talk to EbbeOne about Webex for Gamma and we'll help you choose the right combination of calling, messaging, meetings and customer-experience features for your organisation.