Manage
Your IT, handled.
From day-to-day IT support to complete technology management, we keep your systems, devices and services running smoothly — so you can focus on your business.
Your IT department, without the overhead.
Whether you need a fully outsourced IT team or support alongside your existing staff, Ebbe One provides the expertise, tools and responsiveness of an in-house department — at a fraction of the cost.
Managed IT Support
Helpdesk support that actually helps.
Fast, friendly IT support for your whole team. We resolve issues quickly, communicate clearly and keep your people productive.
What's included
- Helpdesk support via phone, email and remote access
- Dedicated account management
- Remote troubleshooting and issue resolution
- On-site support when required
- User onboarding and offboarding
- IT service reviews and reporting
Responsive support from people who understand your business and can help keep your team productive.
Device Management
Every device, under control.
We manage, secure and maintain your business devices — laptops, desktops, mobiles and tablets — helping keep them configured, updated and ready for your users.
What's included
- Intune and MDM enrolment and management
- Automated patching and updates
- Device configuration and policy management
- Remote wipe and device recovery
- Hardware procurement and setup
- Asset tracking and lifecycle management
From new starter setup to remote device management, we help keep your business devices secure, consistent and manageable.
Infrastructure Management
Your core IT infrastructure, managed.
We help manage the systems your business depends on, from servers and cloud infrastructure to core platforms and shared services.
What's included
- Server management and maintenance
- Cloud infrastructure management
- Windows Server administration
- Active Directory and identity services
- DNS and DHCP management
- Infrastructure patching and maintenance
- Performance and capacity reviews
- Infrastructure documentation
We help keep the systems behind your business stable, maintained and aligned with your operational needs.
Network Management
Reliable networks, professionally managed.
We manage and maintain your business network infrastructure to help provide reliable connectivity, visibility and performance across your organisation.
What's included
- Router and firewall management
- Switch management
- Business Wi-Fi management
- Network monitoring
- VLAN and network segmentation
- Network configuration and optimisation
- Multi-site network support
- Network troubleshooting
From switches and Wi-Fi to routers and network performance, we help keep your business connected and running smoothly.
Microsoft 365 Management
Get more from Microsoft 365.
We manage your Microsoft 365 environment, licences and users, helping keep your cloud services organised, secure and aligned with the way your business works.
What's included
- Microsoft 365 licence management
- Exchange Online administration
- Microsoft Teams management
- SharePoint and OneDrive administration
- User onboarding and offboarding
- Mailbox and group management
- Security and access configuration
- Microsoft 365 support
Microsoft 365 is powerful when it's managed properly. We help keep the platform organised, supported and working for your business.
Monitoring
Problems identified before they become bigger issues.
Our monitoring tools provide visibility across your managed systems and devices, helping us identify performance, availability and maintenance issues before they cause unnecessary disruption.
What's included
- Endpoint monitoring
- Server monitoring
- Infrastructure monitoring
- Automated alerts and escalation
- Performance monitoring
- Disk and capacity monitoring
- Service availability checks
- Health and status reporting
Proactive monitoring helps us spot developing issues early and take action before they become more disruptive.
Managed Print Services
Take the hassle out of business printing.
Our Managed Print Services help businesses manage printers, consumables and ongoing print requirements through one supported service.
What's included
- Managed printer support
- Automatic toner monitoring
- Automatic consumables supply
- Print usage monitoring
- Mono and colour usage tracking
- Device maintenance support
- Printer fleet management
- Ongoing account management
We help manage your print environment so your team can focus on their work rather than toner, usage and printer administration.
IT Consultancy
Straightforward advice from people who know IT.
Whether you're planning a migration, evaluating new technology or developing your IT roadmap, we provide practical advice aligned with your business requirements.
What's included
- IT strategy and roadmap planning
- Cloud migration planning
- Technology procurement advice
- IT audits and health checks
- Infrastructure reviews
- Microsoft 365 consultancy
- Project planning and delivery
- Technology improvement planning
Our recommendations are based on what fits your business, your objectives and your existing technology environment.
Ready to take IT off your plate?
Talk to us about a managed IT package that fits your business. No jargon, no pressure — just a straightforward conversation.